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DELIVERY INFORMATION

 

 

Free Delivery over £50 is applicable to UK Mainland only. Should you be situated further afield then please contact us before placing your order to discuss shipping costs.

Please allow 7-21 days for delivery on all items, however if you are local to us then the delivery could possibly be sooner.

We deliver using a furniture delivery specialist. They will telephone to book in the delivery date and give you an estimated delivery time, they will then send a text 1 to 2 days before the day of delivery to confirm your item has been loaded onto the delivery vehicle, on the day of delivery they will phone 1 hour ahead to advise you they are soon to be with you, which saves a lot of time taking the day off work or waiting in all day.


RETURNS INFORMATION

Should you simply change your mind and wish to return your item then you will need to inform us within 7 days of the item being received and signed for. We will happily arrange for the item to be collected and refunded but this will incur the Courier Fee.

All items for returning must be unused and in their original packaging. We will not be able to accept any return without these requirements being met.

All damages on smaller items sent by APC Couriers must be notified to us within 24 hours of being received and signed for. We will not accept returns without the original packaging. 

All damages on larger items and Mirrors must be notified within 24 hours. We will not accept returns without the original packaging.

The parcel and its contents are your responsibility until they are received back to us, therefore we recommend you use a registered, insured postal service and retain proof of postage. We are not responsible for returned goods being lost or damaged in transit. Please ensure the product is packaged in it's original packaging to avoid any damage during transport back to our warehouse, so that the product arrives back in a resellable condition.

We will not accept returns without the original packaging.

We do not accept returns on our Bespoke items.

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